Description Executive Partner, Executive Programs (ExP) Italy About the role: Gartner Executive Programs (ExP) is a service within Gartner Executive Technology Services (ETS) and is the indispensable tool for digital leaders. It is an exclusive, membership-based
POSITION SUMMARY Conduct quality assurance monitoring each period by closely monitoring and critiquing Customer Care Contact Center associates. Provide consistency of quality assurance process through consultation with analysts and department leadership. Recognize customer needs quickly to determine if