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Jobtailor is seeking a global Customer Strategy leader to define and drive CRM, clienteling and loyalty across luxury fashion channels. You will partner with Regional Retail, Marketing and IT to embed strategy into every touchpoint and
Responsibilities Define and execute the global Customer Strategy, setting priorities, objectives and KPIs across all customer touchpoints. Lead the Customer Insights function, transforming customer data into actionable insights to support commercial and strategic decisions. Ensure effective CRM
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