IT Incident Technician – Position Overview The IT Incident Technician is responsible for delivering high-quality technical support and ensuring the stability, reliability, and efficiency of the organization’s IT infrastructure. This role involves identifying, analyzing, troubleshooting, and
Sharp Brains is seeking a Helpdesk Support Technician Level 1 on a freelance B2B basis to provide first-line IT support for desktop and laptop users in a corporate environment. The role covers incident management, IMAC tasks, device lifecycle,
Sharp Brains Solutions is seeking a Desktop Support Engineer (L1) to join our Venice, Italy on-demand dispatch network on a freelance/B2B basis. You will provide onsite hardware and software support, manage IMAC tasks, and assist with network issues
Sharp Brains is seeking an IT support specialist in Italy to deliver end-to-end desktop and laptop support, including IMAC activities, OS imaging, and hardware replacements. The role requires handling tickets with SCCM/Intune/ServiceNow, providing remote and deskside support for
Sharp Brains Solutions in Genova is seeking an experienced Onsite Deskside Support (L1/L2) to provide end‑to‑end technical support for desktops and laptops, troubleshoot hardware, software, and connectivity issues, and handle IMAC tasks. You will manage device lifecycle, perform
Sharp Brains Solutions is seeking a DSS L1 Desktop Support professional for an on-site role in Italy. The position is a B2B freelance contract. You will provide Level 1 desktop support for hardware, software, and network issues, and
Sharp Brains is seeking an experienced Dispatch IT Support professional for a freelance/B2B engagement in Italy. The role covers end-user device support, IMAC duties, OS imaging, and remote assistance across desktop and laptop environments. You will work with
Sharp Brains Solutions in Calabria, Italy seeks an Onsite Deskside Support (L1/L2) to provide end-user assistance for desktops and laptops. You will handle IMAC tasks, patching, OS imaging, asset tracking, and remote support using SCCM, Intune, and ServiceNow.
Sharp Brains Solutions is seeking a DSS L1 Desktop Support professional for on-site support in Parma, Italy. This freelance/B2B role focuses on delivering first-line technical assistance for hardware, software, and network issues. You will troubleshoot Windows 10/11, manage
Sharp Brains is seeking an IT Support Technician L1 for an on-site engagement in Bari, Italy. The role requires over 3 years of IT support experience and involves end-to-end desktop and laptop troubleshooting, IMAC tasks, and proximity to
Sharp Brains Solutions is seeking an experienced Desktop Support Engineer (L1) to join our on-demand dispatch network in Venice, Italy. This freelance/B2B role covers onsite support for enterprise environments, handling hardware, software, and network issues with a ticket-based
Sharp Brains is seeking a Helpdesk Support Technician Level 1 for an onsite freelance role in Florence, Italy. You will handle end‑to‑end desktop support, IMAC activities, OS imaging, and hardware replacements while following ITIL practices. Experience with SCCM/Intune
Sharp Brains in Calabria, Catanzaro is seeking a Local Site Support Specialist for on‑prem IT support. You will handle desktop, laptop, printers, and peripheral troubleshooting, provisioning and deprovisioning corporate devices, and coordinate with L2 teams for escalations. The
Sharp Brains is seeking a desktop & end-user support specialist to deliver comprehensive IT support across Windows and Mac environments. You will troubleshoot hardware, software, and connectivity issues while handling IMAC tasks and managing device life cycles. The
Sharp Brains is seeking an IT Support Specialist to provide onsite end-user support, manage office IT infrastructure, and assist with asset and project-based operations in Trieste. The role requires hands-on technical expertise and strong troubleshooting skills. You will
Sharp Brains Solutions is looking for a Deskside Support Technician Level 1 located in Milan, Italy. This role involves providing end-to-end technical support for desktop and laptop systems, ensuring compliance with security protocols, and delivering reliable support using