We are currently looking for a DSS L1 (Desktop Support Services – Level 1) professional to join our team on an on-site support role. Work Mode: On-Site Employment Type: B2B/ Freelance Contract Location: Reggio Calabria, Italy Job
Role – Onsite Deskside Support (L1/L2) Key Responsibilities: Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices.
Sharp Brains Solutions in Calabria, Italy seeks an Onsite Deskside Support (L1/L2) to provide end-user assistance for desktops and laptops. You will handle IMAC tasks, patching, OS imaging, asset tracking, and remote support using SCCM, Intune, and