Role – Onsite Deskside Support (L1/L2) Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end‑user devices. Managed the
Position: IT Support Technician L1 (On-site) Role Type: Backfill Working Days: 5 Days a week on Demand Contract duration: 1 year (extendable) Contract Type: Freelance / B2B contract Experience Required: More than 3 years IT Support.
Skill Set: Helpdesk Support Technician Level 1Contract: B2B/FreelanceLocation: Florence, ItalyDays per week: Onsite on demandLanguage: English & ItalianRoll Type: DispatchKey Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues.2.