Concentrix Italy is looking for a Senior Representative – WFM Scheduling to join our Customer Service team.The role is responsible for workforce scheduling and optimizing staffing plans to ensure service levels (SLA) are consistently met while balancing business needs
Job Title Sr. Representative, WFM Scheduling Concentrix Italy is looking for a Senior Representative – WFM Scheduling to join our Customer Service team. The role is responsible for workforce scheduling and optimizing staffing plans to ensure service levels (SLA) are consistently
Convergys in Lecce, Italy, is seeking a Senior Representative – WFM Scheduling to optimize staffing plans and ensure service levels are met. The role involves creating schedules based on forecasts, monitoring adherence, and reporting on WFM KPIs. The
Concentrix Italy is seeking a Senior Representative for WFM Scheduling to optimize staffing plans and ensure service levels are met consistently. This role requires expertise in workforce management in a dynamic customer service environment. You will be responsible