Role Responsibilities First-level support: management of L1 assistance for all Group Legal Entities, with constant alignment with colleagues in the involved locations. Direct operational support. Coordination of external support: operational supervision, alignment, shadowing, and training activities.
Job Description Tata Consultancy Services (TCS) seeks a Service Desk Specialist based in Rome , working for a leading insurance client. The role involves maintaining end‑user equipment, providing technical support for application and network issues, and