IT Incident Technician – Position Overview The IT Incident Technician is responsible for delivering high-quality technical support and ensuring the stability, reliability, and efficiency of the organization’s IT infrastructure. This role involves identifying, analyzing, troubleshooting, and
Sharp Brains is seeking an IT Incident Technician responsible for delivering technical support and ensuring IT infrastructure stability in Alessandria, Italy. The ideal candidate has a minimum of 3 years in deskside support, proficient in Windows environments, and
Skill Set: Deskside Support Technician Level 1 Language: Italian & English Contract: B2B/Freelance Days per week: 5HDPW or 3DPW Location: Milan, Italy Roll Type: FTE Key Responsibilities: 1. Provided end-to-end technical support for desktop and laptop